Templates / Automate support ticket prioritization with Jotform, Gemini AI, ClickUp tasks

Automate support ticket prioritization with Jotform, Gemini AI, ClickUp tasks

Ready for 3.0

by Zain Khan ✓ · 277 views · created 2025-10-15 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 8 nodes and runs on Jotform events. Along the way it connects Slack, Gmail, Jot Form and ClickUp and 2 more.

How it runs

Trigger: On Jotform events.

  1. Append row in sheet (Google Sheets): append
  2. If: checks a condition and branches into true / false
  3. Slack: uses Slack
  4. Send a message (Gmail): uses Gmail
  5. AI Agent: runs an AI agent, with model: Google Gemini Chat Model
  6. Create a task (ClickUp): uses ClickUp

Services it uses

SlackGmailJot FormClickUpGoogle Gemini Chat ModelGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

Automated Support Prioritization and AI Task Creation This n8n workflow instantly captures support issues submitted via Jotform and efficiently routes them to the appropriate team and logging system based on the severity level defined by the customer. It then…

Excerpt from Zain Khan's description on n8n.io.

View the original on n8n.io → Check your own copy

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