Ai-powered email triage & auto-response system with OpenAI agents & Gmail

by Abdullahi Osman ✓ · 1,914 views · created 2025-10-01 · Ticket Management, AI Chatbot

What this workflow does

This AI workflow has 63 nodes and runs manually, when you click “Execute workflow” (plus 5 other triggers). Along the way it connects OpenAI, Gmail, OpenAI Chat Model and Telegram and 6 more. It also calls databases-9a9bu5g.svc.aped-4627-b74a.pinecone.io over HTTP.

How it runs

Trigger: Manually, when you click “Execute workflow” (plus 5 other triggers).

1. Message a model (OpenAI): uses OpenAI
2. Edit Fields (Edit Fields (Set)): sets 4 fields: file_id, file_type, file_name…
3. Notification clasifier (AI Agent): runs an AI agent, with model: Google Gemini Chat Model
4. Text Classifier: classifies text into categories with AI, with model: OpenAI Chat Model
5. Workflow Error Message (Telegram): uses Telegram
6. Send a message (Gmail): uses Gmail
7. Delete Duplicated (HTTP Request): calls databases-9a9bu5g.svc.aped-4627-b74a.pinecone.io (POST)
8. Add Label: Internal (Gmail): add labels
9. Add Label: Customer Support (Gmail): add labels
10. Add Label: Promotions (Gmail): add labels

…plus 32 more steps. See the full node list below.

Services it uses

OpenAIGmailOpenAI Chat ModelTelegramGoogle Gemini Chat ModelOpenRouter Chat ModelGoogle DrivePinecone Vector StoreEmbeddings OpenAIGoogle Sheets

HTTP calls to: databases-9a9bu5g.svc.aped-4627-b74a.pinecone.io

Before you upgrade to n8n 3.0

Nodes used (22)

• Manual Triggern8n-nodes-base.manualTrigger
• OpenAI@n8n/n8n-nodes-langchain.openAi
• Gmailn8n-nodes-base.gmail
• Text Classifier@n8n/n8n-nodes-langchain.textClassifier
• OpenAI Chat Model@n8n/n8n-nodes-langchain.lmChatOpenAi
• Ifn8n-nodes-base.if
• Gmail Triggern8n-nodes-base.gmailTrigger
• Telegramn8n-nodes-base.telegram
• AI Agent@n8n/n8n-nodes-langchain.agent
• Google Gemini Chat Model@n8n/n8n-nodes-langchain.lmChatGoogleGemini
• OpenRouter Chat Model@n8n/n8n-nodes-langchain.lmChatOpenRouter
• Google Drive Triggern8n-nodes-base.googleDriveTrigger
• HTTP Requestn8n-nodes-base.httpRequest
• Google Driven8n-nodes-base.googleDrive
• Pinecone Vector Store@n8n/n8n-nodes-langchain.vectorStorePinecone
• Embeddings OpenAI@n8n/n8n-nodes-langchain.embeddingsOpenAi
• Default Data Loader@n8n/n8n-nodes-langchain.documentDefaultDataLoader
• Recursive Character Text Splitter@n8n/n8n-nodes-langchain.textSplitterRecursiveCharacterTextSplitter
• Edit Fields (Set)n8n-nodes-base.set
• Google Sheetsn8n-nodes-base.googleSheets
• Structured Output Parser@n8n/n8n-nodes-langchain.outputParserStructured
• Error Triggern8n-nodes-base.errorTrigger

From the author

AI Email Dispatcher: Classify, Process, and Route Emails with Multiple Agents This n8n template automatically classifies incoming emails (Sales, Support, Internal, Finance, Promotions) and routes them to a dedicated OpenAI LLM Agent for processing. Depending…

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