Templates / Customer onboarding help requests (Typeform to Gmail & Sheets)

Customer onboarding help requests (Typeform to Gmail & Sheets)

Needs changes

by Rahul Joshi ✓ · 378 views · created 2025-09-19 · Content Creation, Support Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: Function (legacy). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 14 nodes and runs on Typeform events. Along the way it connects Typeform, Google Sheets, Gmail and Azure OpenAI Chat Model and 2 more.

How it runs

Trigger: On Typeform events.

  1. Log to Google Sheets (Google Sheets): append
  2. Check Email Exists (If): checks a condition and branches into true / false
  3. Generate Professional Email HTML (Code): runs custom JavaScript code
  4. Create ClickUp Onboarding Task (ClickUp): uses ClickUp
  5. AI Agent: runs an AI agent, with model: Azure OpenAI Chat Model; memory: Simple Memory; output parser: Structured Output Parser
  6. Handle Missing Email and log error (Function): runs custom JavaScript (legacy Function node)
  7. Send Welcome Email (Gmail): uses Gmail
  8. Format Customer Data for Sheets (Code): runs custom JavaScript code
  9. Send a message (Slack): uses Slack
  10. Append or update row in sheet (Google Sheets): append or update

Services it uses

TypeformGoogle SheetsGmailAzure OpenAI Chat ModelSlackClickUp

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • Function (legacy) in Handle Missing Email and log error: replace with Code node, mode 'Run Once for All Items'.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
Function (legacy)
Handle Missing Email and log error
Code node, mode 'Run Once for All Items'

Nodes used (12)

From the author

Description Automatically capture customer onboarding help requests from Typeform, log them in Google Sheets, validate email addresses, and send a professional HTML welcome email via Gmail. Ensures smooth onboarding communication with audit-ready tracking and…

Excerpt from Rahul Joshi's description on n8n.io.

View the original on n8n.io → Check your own copy

Get the weekly “what broke” email

New templates, newly broken ones, and n8n release changes. One short email a week.

Form not loading? Subscribe here.