Templates / Automated Gmail classification & response system with GPT and WhatsApp alerts

Automated Gmail classification & response system with GPT and WhatsApp alerts

Ready for 3.0

by Nabin Bhandari ✓ · 22,343 views · created 2025-08-07 · Ticket Management, Multimodal AI

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 19 nodes and runs on Gmail events. Along the way it connects Gmail, OpenAI Chat Model, OpenAI and WhatsApp Business Cloud.

How it runs

Trigger: On Gmail events.

  1. Email Classifier (Text Classifier): classifies text into categories with AI, with model: OpenAI Chat Model
  2. High Priority Email (Gmail): add labels
  3. Customer Support Email (Gmail): add labels
  4. Promotion Email (Gmail): add labels
  5. Finance/Billing Email (Gmail): add labels
  6. Random (General/Other) Email (Gmail): add labels
  7. Creating a Draft (OpenAI): uses OpenAI
  8. Create Email (OpenAI): uses OpenAI
  9. Summarize Promotions (OpenAI): uses OpenAI
  10. Finance Department (OpenAI): uses OpenAI

…plus 7 more steps. See the full node list below.

Services it uses

GmailOpenAI Chat ModelOpenAIWhatsApp Business Cloud

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

  • Still check Gmail Trigger below v1.4 runs as v1.4 (drafts skipped, max emails per poll) (Gmail Trigger).

Nodes used (6)

From the author

This n8n template uses AI to automatically classify incoming Gmail messages into five categories and route them to the right people or departments. It can also reply automatically and send WhatsApp alerts for urgent or relevant messages. This helps ensure…

Excerpt from Nabin Bhandari's description on n8n.io.

View the original on n8n.io → Check your own copy

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