WhatsApp to Chatwoot message forwarder with media support
UnknownUnknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.
What this workflow does
This workflow has 31 nodes and runs when another workflow calls it. Along the way it connects Redis, Postgres, Evolution Api (community) and Chatwoot (community).
How it runs
Trigger: When another workflow calls it.
- Wait: pauses before continuing
- PARAMETERS (Edit Fields (Set)): sets 5 fields: cd_account, cd_inbox_chatwoot, ds_msg…
- Code: runs custom JavaScript code
- TIPO MENSAGEM VÁLIDO? (If): checks a condition and branches into true / false
- IS THE PHONE NUMBER VALID? (If): checks a condition and branches into true / false
- Redis: get
- MESSAGE SENT? (If): checks a condition and branches into true / false
- Redis: set
- LOAD CONTACT (Chat Woot): contact search (contacts)
- IS THERE CONTACT ON CHATWOOT? (If): checks a condition and branches into true / false
…plus 20 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
We can't fully verify this one: it relies on 2 community packages, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).
- Check that n8n-nodes-evolution-api is verified or supports 3.0 (used in EVOLUTION - GET FILE).
- Check that @devlikeapro/n8n-nodes-chatwoot is verified or supports 3.0 (used in LOAD CONTACT, CREATE CONTACT, SEND OUTGOING MESSAGE).
Nodes used (12)
- Convert to File
n8n-nodes-base.convertToFile - Code
n8n-nodes-base.code - If
n8n-nodes-base.if - Execute Workflow Trigger
n8n-nodes-base.executeWorkflowTrigger - Redis
n8n-nodes-base.redis - Wait
n8n-nodes-base.wait - Evolution Api
n8n-nodes-evolution-api.evolutionApi - Postgres
n8n-nodes-base.postgres - Switch
n8n-nodes-base.switch - HTTP Request
n8n-nodes-base.httpRequest - Edit Fields (Set)
n8n-nodes-base.set - Chat Woot
@devlikeapro/n8n-nodes-chatwoot.chatWoot
From the author
Description Automates the forwarding of messages from WhatsApp (via Evolution API) to Chatwoot, enabling seamless integration between external WhatsApp users and internal Chatwoot agents. It supports both text and media messages, ensuring that customer…