Templates / Create an automated customer support assistant with GPT-4o and GoHighLevel SMS

Create an automated customer support assistant with GPT-4o and GoHighLevel SMS

Needs changes

by Cyril Nicko Gaspar ✓ · 3,932 views · created 2025-05-19 · Support Chatbot, AI RAG

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 34 nodes and runs on a schedule (every 4 days at ={{ 12 }}:00) (plus 1 other trigger). Along the way it connects Embeddings OpenAI, OpenAI Chat Model, Redis Chat Memory and HighLevel and 1 more. It also calls services.leadconnectorhq.com and api.brightdata.com over HTTP.

How it runs

Trigger: On a schedule (every 4 days at ={{ 12 }}:00) (plus 1 other trigger).

  1. Set Website URL (Edit Fields (Set)): sets 1 field: website_url
  2. If: checks a condition and branches into true / false
  3. Bright Data: uses Bright Data
  4. Look Up GHL Contact by ID (HighLevel): get
  5. HTML: parses or builds HTML
  6. Set Website URL (Edit Fields (Set)): sets 1 field: website_url
  7. Simple Vector Store: stores documents in the Simple vector store, with embeddings: Embeddings OpenAI; document loader: Default Data Loader
  8. Get sitemap (HTTP Request): calls an HTTP API
  9. Split Out: splits a list into separate items
  10. AI Agent: runs an AI agent, with model: OpenAI Chat Model; 1 tool (Simple Vector Store); memory: Redis Chat Memory

…plus 15 more steps. See the full node list below.

Services it uses

Embeddings OpenAIOpenAI Chat ModelRedis Chat MemoryHighLevelBrightdata (community)

HTTP calls to: services.leadconnectorhq.com, api.brightdata.com

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI Agent (v1.8): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent (v1.8)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (22)

From the author

📌 AI Agent via GoHighLevel SMS with Website-Based Knowledgebase This n8n workflow enables an AI agent to interact with users through GoHighLevel SMS, leveraging a knowledgebase dynamically built by scraping the company's website. --- ❓ Problem It Solves…

Excerpt from Cyril Nicko Gaspar's description on n8n.io.

View the original on n8n.io → Check your own copy

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