Templates / Automatically create Linear issues from Gmail support request messages

Automatically create Linear issues from Gmail support request messages

Ready for 3.0

by Jimleuk ✓ · 1,318 views · created 2025-05-06 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 8 nodes and runs on a schedule (every hour). Along the way it connects OpenAI Chat Model, Gmail and Linear.

How it runs

Trigger: On a schedule (every hour).

  1. Get Recent Messages (Gmail): get many
  2. Mark as Seen (Remove Duplicates): removes duplicate items
  3. Markdown: converts between Markdown and HTML
  4. Generate Issue From Support Request (Basic LLM Chain): sends a prompt to an LLM, with model: OpenAI Chat Model; output parser: Structured Output Parser
  5. Create Issue in Linear.App (Linear): uses Linear

Services it uses

OpenAI Chat ModelGmailLinear

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. How it works A scheduled trigger fetches recent Gmail messages from the inbox which collects support requests. These support requests are filtered to…

Excerpt from Jimleuk's description on n8n.io.

View the original on n8n.io → Check your own copy

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