Templates / Ai customer support assistant · WhatsApp ready · works for any business

Ai customer support assistant · WhatsApp ready · works for any business

Needs changes

by Matt F. ✓ · 97,319 views · created 2025-05-04 · Support Chatbot, AI Chatbot

Needs changes. This template uses 2 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes), HTTP Request Tool (legacy). 2 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 11 nodes and runs on WhatsApp events (messages). Along the way it connects HTTP Request, OpenAI Chat Model, WhatsApp Business Cloud and Postgres Chat Memory. It also calls lemolex.app.n8n.cloud over HTTP.

How it runs

Trigger: On WhatsApp events (messages).

  1. AI Agent: runs an AI agent, with model: OpenAI Chat Model; 2 tools (get_page, list_links); memory: Postgres Users Memory
  2. 24-hour window check (Code): runs custom JavaScript code
  3. If: checks a condition and branches into true / false
  4. cleanAnswer (Code): runs custom JavaScript code
  5. Send Pre-approved Template Message to Reopen the Conversation (WhatsApp Business Cloud): uses WhatsApp Business Cloud
  6. Send AI Agent's Answer (WhatsApp Business Cloud): send

Services it uses

HTTP RequestOpenAI Chat ModelWhatsApp Business CloudPostgres Chat Memory

HTTP calls to: lemolex.app.n8n.cloud

Before you upgrade to n8n 3.0

2 things in this workflow are removed in n8n 3.0. Fix them before you upgrade:

  • AI Agent v1 (old agent modes) in AI Agent (v1.7): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
  • HTTP Request Tool (legacy) in list_links, get_page: replace with HTTP Request node connected to the AI Agent's Tool input.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent (v1.7)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
HTTP Request Tool (legacy)
list_links, get_page
HTTP Request node connected to the AI Agent's Tool input

Nodes used (8)

From the author

AI Customer-Support Assistant that auto-maps any business site, answers WhatsApp in real time, and lets you earn or save thousands by replacing pricey SaaS chat tools. --- ⚡ What the workflow does Live “AI employee” - the bot crawls pages on demand (products,…

Excerpt from Matt F.'s description on n8n.io.

View the original on n8n.io → Check your own copy

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