Smart sales support chatbot with GPT-4o and Google Sheets
Needs changesNeeds changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 7 nodes and runs when a chat message arrives. Along the way it connects OpenAI Chat Model and Google Sheets.
How it runs
Trigger: When a chat message arrives.
- Support Agent (AI Agent): runs an AI agent, with model: OpenAI Chat Model; 3 tools (GetStock, Place order, Update Stock); memory: Simple Memory
Services it uses
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in Support Agent (v1.8): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) Support Agent (v1.8) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (5)
- Chat Trigger
@n8n/n8n-nodes-langchain.chatTrigger - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - Google Sheets Tool
n8n-nodes-base.googleSheetsTool - AI Agent
@n8n/n8n-nodes-langchain.agent
From the author
Who is this tempate for? This workflow powers a simple yet effective customer and sales support chatbot for your webshop. It's perfect for solopreneurs who want to automate customer interactions without relying on expensive or complex support tools. How it…