Templates / A very simple "Human in the Loop" email response system using AI and IMAP

A very simple "Human in the Loop" email response system using AI and IMAP

Needs changes

by Davide Boizza ✓ · 40,258 views · created 2025-02-14 · Ticket Management, Multimodal AI

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 10 nodes and runs when a new email arrives over IMAP. Along the way it connects OpenAI Chat Model.

How it runs

Trigger: When a new email arrives over IMAP.

  1. Markdown: converts between Markdown and HTML
  2. Email Summarization Chain (Summarization Chain): summarizes text with AI, with model: OpenAI Chat Model
  3. Write email (AI Agent): runs an AI agent, with model: OpenAI
  4. Set Email text (Edit Fields (Set)): sets 1 field: email
  5. Approve Email (Send Email): sends an email over SMTP
  6. Approved? (If): checks a condition and branches into true / false
  7. Send Email: sends an email over SMTP

Services it uses

OpenAI Chat Model

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in Write email (v1.7): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Removed in 3.0Replace with
AI Agent v1 (old agent modes)
Write email (v1.7)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (8)

From the author

Functionality This workflow automates the handling of incoming emails by summarizing their content, generating appropriate responses, and validating the responses through a "Human-in-the-Loop" system. It integrates with IMAP email services (e.g., Gmail,…

Excerpt from Davide Boizza's description on n8n.io.

View the original on n8n.io → Check your own copy

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