Templates / IT ops AI SlackBot workflow - chat with your knowledge base

IT ops AI SlackBot workflow - chat with your knowledge base

Needs changes

by Angel Menendez ✓ · 40,985 views · created 2024-09-03 · Internal Wiki, AI RAG

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 11 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI Chat Model and Slack.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Verify Webhook (Respond to Webhook): sends the response back to the webhook caller
  2. Check if Bot (If): checks a condition and branches into true / false
  3. Send Initial Message (Slack): uses Slack
  4. AI Agent: runs an AI agent, with model: OpenAI Chat Model; 1 tool (Call Confluence Workflow Tool); memory: Window Buffer Memory
  5. Delete Initial Message (Slack): delete
  6. Send Message (Slack): uses Slack

Services it uses

OpenAI Chat ModelSlack

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI Agent (v1.5): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent (v1.5)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (9)

From the author

Video Demo: Click here to see a video of this workflow in action. Summary Description: The "IT Department Q&A Workflow" is designed to streamline and automate the process of handling IT-related inquiries from employees through Slack. When an employee sends a…

Excerpt from Angel Menendez's description on n8n.io.

View the original on n8n.io → Check your own copy

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