Templates / Route WhatsApp customer support with Gemini, Google Sheets, and Calendar

Route WhatsApp customer support with Gemini, Google Sheets, and Calendar

Ready for 3.0

by Murilo Costa ✓ · 59 views · created 2026-09-08 · Support Chatbot, AI Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 22 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Google Gemini Chat Model, Redis Chat Memory, Google Calendar and Google Sheets.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Normalize Incoming Message (Edit Fields (Set)): sets 6 fields: chatId, phone, pushName…
  2. Guard - Ignore Bot & Empty (If): checks a condition and branches into true / false
  3. Config (Edit Fields (Set)): sets 8 fields: evolutionBaseUrl, instanceName, sheetId…
  4. AI Orchestrator (AI Agent): runs an AI agent, with model: Orchestrator Model; 4 tools (Sales Agent, Finance Agent, Support Agent, Schedule Meeting); memory: Orchestrator Memory; output parser: Structured Output
  5. Check If Should Log (If): checks a condition and branches into true / false
  6. Log Lead to Google Sheets (Google Sheets): append or update
  7. Send WhatsApp Reply (HTTP Request): calls an HTTP API (POST)

Services it uses

Google Gemini Chat ModelRedis Chat MemoryGoogle CalendarGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (12)

From the author

Quick overview This workflow receives WhatsApp messages via Evolution API, uses Google Gemini multi-agent routing with Redis conversation memory to generate specialist replies, optionally schedules meetings in Google Calendar, logs qualified leads to Google…

Excerpt from Murilo Costa's description on n8n.io.

View the original on n8n.io → Check your own copy

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