Route AI voice call webhooks to WhatsApp and Google Sheets with OpenAI
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 15 nodes and runs when an HTTP GET request hits its webhook URL. Along the way it connects OpenAI Chat Model, Google Sheets and WhatsApp Business Cloud.
How it runs
Trigger: When an HTTP GET request hits its webhook URL.
- Handoff Settings (Edit Fields (Set)): sets or maps fields
- Normalise Call Payload (Code): runs custom JavaScript code
- Check Call Usability (Code): runs custom JavaScript code
- Has Usable Transcript? (If): checks a condition and branches into true / false
- Extract Call Details (Information Extractor): extracts structured fields from text with AI, with model: Extraction Model
- Prepare Unprocessable Record (Edit Fields (Set)): sets or maps fields
- Decide Routing (Code): runs custom JavaScript code
- Log Every Call to Call Log (Google Sheets): uses Google Sheets
- Is Urgent? (If): checks a condition and branches into true / false
- Log Urgent Call to CRM (Google Sheets): uses Google Sheets
…plus 3 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (8)
- Webhook
n8n-nodes-base.webhook - Edit Fields (Set)
n8n-nodes-base.set - Code
n8n-nodes-base.code - If
n8n-nodes-base.if - Information Extractor
@n8n/n8n-nodes-langchain.informationExtractor - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Google Sheets
n8n-nodes-base.googleSheets - WhatsApp Business Cloud
n8n-nodes-base.whatsApp
From the author
Quick overview Your voice agent ends a call, fires a webhook, and nobody reads it until the customer rings back annoyed. This one reads every call, works out which are actually urgent from the model's own fields, and puts those on the owner's WhatsApp.…