Templates / Sync Cal.com no-show appointments with HighLevel CRM, WhatsApp, and Google Sheets

Sync Cal.com no-show appointments with HighLevel CRM, WhatsApp, and Google Sheets

Ready for 3.0

by iamvaar ✓ · 24 views · created 2026-09-01 · CRM

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

Nodes used (8)

Google SheetsHighLevelWhatsApp Business Cloud

What it does

Quick overview This workflow receives Cal.com no-show webhook events, fetches full booking details, updates the matching contact in HighLevel (GoHighLevel), logs the no-show to Google Sheets, and sends a WhatsApp reschedule link when the no-show count is below a defined threshold. How it works 1. Receives a POST webhook from Cal.com when an appointment attendee is marked as a no-show. 2. Fetches the full booking details from the Cal.com API and extracts the attendee’s name, email, phone, booking UID, and time slot. 3. Checks a Google Sheets “NoShowLog” tab for the booking UID to prevent logging and processing the same no-show twice. 4. Looks up the contact in HighLevel (GoHighLevel) by the attendee’s email and, if found, updates custom fields to set a noshow flag and increment the noshowcount. 5. Logs the no-show event (timestamp, slot details, booking UID, contact details, and no-show count) as a new row in Google Sheets. 6. If the no-show count is less than 3, sends a WhatsApp message to the contact with a Cal.com reschedule link that includes the booking UID. Setup 1. Create a Cal.com API credential in n8n and configure Cal.com to send no-show events to this workflow’s webhook URL at the /cal-noshow path. 2. Add a Google Sheets OAuth2 credential, replace REPLACEWITHYOURGOOGLESHEETID, and ensure a sheet/tab named NoShowLog exists with a bookingUid column for duplicate checks. 3. Add a HighLevel (GoHighLevel) OAuth2 credential and select the correct custom field IDs for noshow and noshowcount in your account. 4. Add a WhatsApp Business Cloud credential, set the correct Phone Number ID, and ensure the HighLevel contact records include a valid phone number for messaging.

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