Templates / Triage Typeform survey feedback with GPT-4o-mini, Slack, Gmail, and Sheets

Triage Typeform survey feedback with GPT-4o-mini, Slack, Gmail, and Sheets

Ready for 3.0

by theworkflowdev ✓ · 7 views · created 2026-07-01 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 20 nodes and runs on Typeform events. Along the way it connects Typeform, OpenAI, Slack and Gmail and 1 more.

How it runs

Trigger: On Typeform events.

  1. Extract Survey Fields (Code): runs custom JavaScript code
  2. AI Sentiment Classification (OpenAI): uses OpenAI
  3. Remove Markdown Formatting (Code): runs custom JavaScript code
  4. If: checks a condition and branches into true / false
  5. AI Draft Empathetic Reply (OpenAI): uses OpenAI
  6. AI Draft Thank-You Reply (OpenAI): uses OpenAI
  7. Cleanse Email Markdown (Code): runs custom JavaScript code
  8. Remove Markdown from Thanks (Code): runs custom JavaScript code
  9. Post Alert to Slack (Slack): uses Slack
  10. Send and Await Slack Message (Slack): send and wait for a reply

…plus 9 more steps. See the full node list below.

Services it uses

TypeformOpenAISlackGmailGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

Quick overview This workflow triggers on new Typeform survey responses, uses OpenAI GPT-4o-mini to classify sentiment and draft reply emails, routes negative feedback through a Slack human-approval loop with revisions, sends emails via Gmail, and logs…

Excerpt from theworkflowdev's description on n8n.io.

View the original on n8n.io → Check your own copy

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