Book, reschedule and confirm WhatsApp appointments with Claude and Sheets
Needs changesWhat this workflow does
This AI workflow has 25 nodes and runs when an HTTP POST request hits its webhook URL (plus 1 other trigger). Along the way it connects Anthropic Chat Model. It also calls sheets.googleapis.com and graph.facebook.com over HTTP.
How it runs
Trigger: When an HTTP POST request hits its webhook URL (plus 1 other trigger).
- Prepare Message Context (Edit Fields (Set)): sets 6 fields: phoneNumber, messageText, messageId…
- Respond Verify Challenge (Respond to Webhook): sends the response back to the webhook caller
- Wait: pauses before continuing
- Filter: keeps only the items that match a condition
- AI - Detect Intent and Parse (AI Agent): runs an AI agent, with model: Anthropic Claude Model
- JS - Parse AI Output (Code): runs custom JavaScript code
- Route - Book (Filter): keeps only the items that match a condition
- Route - Reschedule (Filter): keeps only the items that match a condition
- Route - Confirm (Filter): keeps only the items that match a condition
- Route - Unknown (Filter): keeps only the items that match a condition
…plus 12 more steps. See the full node list below.
Services it uses
HTTP calls to: sheets.googleapis.com, graph.facebook.com
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in AI - Detect Intent and Parse (v1.6): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) AI - Detect Intent and Parse (v1.6) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (9)
- Webhook
n8n-nodes-base.webhook - Edit Fields (Set)
n8n-nodes-base.set - Filter
n8n-nodes-base.filter - AI Agent
@n8n/n8n-nodes-langchain.agent - Anthropic Chat Model
@n8n/n8n-nodes-langchain.lmChatAnthropic - Code
n8n-nodes-base.code - HTTP Request
n8n-nodes-base.httpRequest - Wait
n8n-nodes-base.wait - Respond to Webhook
n8n-nodes-base.respondToWebhook
From the author
Quick overview This workflow receives WhatsApp messages via a Meta webhook, uses Anthropic Claude to detect booking intents and extract appointment details, writes updates to Google Sheets, and sends a confirmation or error reply back to the customer on…