Templates / Create a travel support RAG chatbot with Google Drive, Pinecone and OpenAI

Create a travel support RAG chatbot with Google Drive, Pinecone and OpenAI

Ready for 3.0

by theworkflowdev ✓ · 90 views · created 2026-05-11 · Support Chatbot, AI RAG

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 14 nodes and runs when an HTTP POST request hits its webhook URL (plus 1 other trigger). Along the way it connects Google Drive, Pinecone Vector Store, Embeddings OpenAI and OpenAI Chat Model.

How it runs

Trigger: When an HTTP POST request hits its webhook URL (plus 1 other trigger).

  1. Answer Question with Retrieved Context (Question and Answer Chain): answers questions over your documents (RAG), with model: OpenAI Chat Model; retriever: Retrieve Matching Knowledge
  2. Download Knowledge File (Google Drive): download
  3. Format Chatbot Response (Code): runs custom JavaScript code
  4. Insert Documents into Pinecone (Pinecone Vector Store): stores documents in the Pinecone vector store, with embeddings: Create Embeddings for Indexing; document loader: Load Downloaded Document
  5. Return Answer to Frontend (Respond to Webhook): sends the response back to the webhook caller

Services it uses

Google DrivePinecone Vector StoreEmbeddings OpenAIOpenAI Chat Model

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (12)

From the author

📊 Description This workflow helps travel, booking, and customer support businesses create an AI chatbot that answers customer questions from their own knowledge base. Instead of manually replying to repeated questions about bookings, cancellations, refunds,…

Excerpt from theworkflowdev's description on n8n.io.

View the original on n8n.io → Check your own copy

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