Templates / Handle WhatsApp customer chats with Evolution API, Claude, Notion, and Sheets

Handle WhatsApp customer chats with Evolution API, Claude, Notion, and Sheets

Needs changes

by Mark Cifral · 755 views · created 2026-05-05 · Support Chatbot, AI Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 38 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI, Anthropic Chat Model, Google Sheets and Telegram and 1 more.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Detect Message Type (Code): runs custom JavaScript code
  2. Skip Event (If): checks a condition and branches into true / false
  3. Respond OK (skip) (Respond to Webhook): sends the response back to the webhook caller
  4. Is Voice? (If): checks a condition and branches into true / false
  5. Prepare Audio Binary (Code): runs custom JavaScript code
  6. Sentiment Analysis: scores sentiment with AI, with model: Anthropic Chat Model
  7. Transcribe Audio (OpenAI): transcribe (audio)
  8. Respond OK (skip) (Respond to Webhook): sends the response back to the webhook caller
  9. Check Leads (Notion): get many (database page)
  10. Normalize Phone and Look Match (Code): runs custom JavaScript code

…plus 20 more steps. See the full node list below.

Services it uses

OpenAIAnthropic Chat ModelGoogle SheetsTelegramNotion

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in Generate Response1 (v1.8): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
Generate Response1 (v1.8)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (17)

From the author

WhatsApp AI Chatbot with Evolution API + Notion CRM What this template does This workflow turns your WhatsApp Business number into a 24/7 AI-powered customer assistant — without any third-party chatbot platform. It receives incoming WhatsApp messages via…

Excerpt from Mark Cifral's description on n8n.io.

View the original on n8n.io → Check your own copy

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