Recover missed calls with Twilio, Slack and Google Sheets
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 9 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Google Sheets, Twilio and Slack.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Check Call Failed/Busy/No-Answer (If): checks a condition and branches into true / false
- Check Business Hours (Code): runs custom JavaScript code
- Log Missed Call to Google Sheets (Google Sheets): append
- Is It Business Hours? (If): checks a condition and branches into true / false
- SMS - Call Back in 5 Minutes (Twilio): uses Twilio
- SMS - Will Contact in Business Hours (Twilio): uses Twilio
- Notify Team on Slack (Slack): uses Slack
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (7)
- No Operation, do nothing
n8n-nodes-base.noOp - Webhook
n8n-nodes-base.webhook - If
n8n-nodes-base.if - Code
n8n-nodes-base.code - Google Sheets
n8n-nodes-base.googleSheets - Twilio
n8n-nodes-base.twilio - Slack
n8n-nodes-base.slack
From the author
Never lose an inbound lead because someone missed the phone. This workflow captures missed inbound calls from Twilio, logs them, notifies your team, and instantly sends a context aware SMS to the caller. It automatically adapts messaging based on business…