Post unassigned Zendesk tickets to Slack
Needs changesNeeds changes. This template uses 2 thing(s) that n8n 3.0 removes: Cron, Function (legacy). 2 breaking item(s) found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 5 nodes and runs manually, when you click “Execute workflow” (plus 1 other trigger). Along the way it connects Slack and Zendesk.
How it runs
Trigger: Manually, when you click “Execute workflow” (plus 1 other trigger).
- Zendesk: get many
- Function: runs custom JavaScript (legacy Function node)
- Slack: uses Slack
Services it uses
Before you upgrade to n8n 3.0
2 things in this workflow are removed in n8n 3.0. Fix them before you upgrade:
- Cron: replace with Schedule Trigger.
- Function (legacy) in Function: replace with Code node, mode 'Run Once for All Items'.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| Cron Cron | Schedule Trigger |
| Function (legacy) Function | Code node, mode 'Run Once for All Items' |
Nodes used (5)
- Manual Trigger
n8n-nodes-base.manualTrigger - Cron
n8n-nodes-base.cron - Function
n8n-nodes-base.function - Slack
n8n-nodes-base.slack - Zendesk
n8n-nodes-base.zendesk
From the author
> This has been updated to support the Query feature added to the Zendesk node in 0.144.0 This workflow will post all New and Open tickets without an agent assigned to a Slack channel on a schedule. The function node is used in this example to merge…