Templates / Monitor & respond to Google Maps reviews using AI, Apify, Slack, and Sheets

Monitor & respond to Google Maps reviews using AI, Apify, Slack, and Sheets

Unknown

by takuma ✓ · 651 views · created 2025-11-20 · Ticket Management, AI Summarization

Unknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 12 nodes and runs on a schedule (every hour). Along the way it connects Google Sheets, Slack, OpenRouter Chat Model and Apify (community).

How it runs

Trigger: On a schedule (every hour).

  1. CONFIG (Edit Here) (Edit Fields (Set)): sets or maps fields
  2. Get Existing IDs (Google Sheets): uses Google Sheets
  3. Run an Actor and get dataset (Apify): run actor and get dataset
  4. Filter Duplicates (Merge): merges the data from its input branches
  5. AI Agent: runs an AI agent, with model: OpenRouter Chat Model
  6. Code: runs custom JavaScript code
  7. Save to Google Sheets (Google Sheets): append
  8. If: checks a condition and branches into true / false
  9. Slack: uses Slack
  10. Slack: uses Slack

Services it uses

Google SheetsSlackOpenRouter Chat ModelApify (community)

Before you upgrade to n8n 3.0

We can't fully verify this one: it relies on 1 community package, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).

  • Check that @apify/n8n-nodes-apify is verified or supports 3.0 (used in Run an Actor and get dataset).

Nodes used (10)

From the author

This workflow automates reputation management for physical stores (restaurants, retail, clinics) by monitoring Google Maps reviews, analyzing them with AI, and drafting professional replies. It acts as a 24/7 customer support assistant, ensuring you never…

Excerpt from takuma's description on n8n.io.

View the original on n8n.io → Check your own copy

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