WhatsApp customer support bot with GPT-4 Mini, Google Sheets & Rapiwa API
Needs changesWhat this workflow does
This AI workflow has 23 nodes and runs on Rapiwa events. Along the way it connects HTTP Request, Google Docs, Google Sheets and OpenAI Chat Model and 1 more. It also calls desk.spagreen.net, docs.salebot.app and docs.delix.cloud over HTTP.
How it runs
Trigger: On Rapiwa events.
- If: checks a condition and branches into true / false
- AI Agent: runs an AI agent, with model: OpenAI; 2 tools (Think, Research); memory: Memory
- Replay (Rapiwa): uses Rapiwa
Services it uses
HTTP calls to: desk.spagreen.net, docs.salebot.app, docs.delix.cloud, socialvibe.spagreen.net, faculty.spagreen.net, docs.spagreen.net, meetair.spagreen.net, oxoo.spagreen.net, docs.flixoo.app
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in AI Agent - Customer Support Agent (v1.7): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) AI Agent - Customer Support Agent (v1.7) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (11)
- Think Tool
@n8n/n8n-nodes-langchain.toolThink - Rapiwa Trigger
n8n-nodes-rapiwa.rapiwaTrigger - AI Agent
@n8n/n8n-nodes-langchain.agent - If
n8n-nodes-base.if - Rapiwa
n8n-nodes-rapiwa.rapiwa - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - AI Agent Tool
@n8n/n8n-nodes-langchain.agentTool - Http Request Tool
n8n-nodes-base.httpRequestTool - Google Docs Tool
n8n-nodes-base.googleDocsTool - Google Sheets Tool
n8n-nodes-base.googleSheetsTool - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi
From the author
Who Is This For? This n8n automation workflow is designed for customer support teams, business owners, or service providers who want to automate customer interactions on WhatsApp. If you regularly receive customer queries about your products, services, or…