Templates / AI Gmail support automation with Google Gemini, OpenAI & Pinecone

AI Gmail support automation with Google Gemini, OpenAI & Pinecone

Ready for 3.0

by Muhammad Ali ✓ · 503 views · created 2025-11-03 · Ticket Management, AI RAG

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 10 nodes and runs on Gmail events. Along the way it connects Gmail, Google Gemini Chat Model, Embeddings OpenAI and Slack and 1 more.

How it runs

Trigger: On Gmail events.

  1. Intent Classifier (Text Classifier): classifies text into categories with AI, with model: Google Gemini Chat Model
  2. Email Support Agent (AI Agent): runs an AI agent, with model: Google Gemini Chat Model; 1 tool (Pinecone Vector Store)
  3. Label Query (Gmail): add labels
  4. Reply to Query (Gmail): reply
  5. Notify Team (Slack): uses Slack

Services it uses

GmailGoogle Gemini Chat ModelEmbeddings OpenAISlackPinecone Vector Store

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

  • Still check Gmail Trigger below v1.4 runs as v1.4 (drafts skipped, max emails per poll) (Gmail Trigger).

Nodes used (9)

From the author

💬 AI Gmail Support Automation with Google Gemini, OpenAI & Pinecone 🚀 How it Works This workflow turns your Gmail inbox into an AI-powered customer support assistant using Google Gemini, OpenAI embeddings, and Pinecone vector search. It automatically…

Excerpt from Muhammad Ali's description on n8n.io.

View the original on n8n.io → Check your own copy

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