Send Rapiwa WhatsApp apology & reorder link when Shopify order is cancelled
UnknownUnknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.
What this workflow does
This workflow has 10 nodes and runs on Shopify events. Along the way it connects Shopify, Google Sheets and Rapiwa (community).
How it runs
Trigger: On Shopify events.
- Loop Over Items (Loop Over Items (Split in Batches)): loops over the items in batches
- Code: runs custom JavaScript code
- Clean WhatsApp Number (Code): runs custom JavaScript code
- Rapiwa: verify whats app number
- If: checks a condition and branches into true / false
- Rapiwa: uses Rapiwa
- Save State of Rows in Verified & Sent (Google Sheets): append
- Save State of Rows in Verified & Sent (Google Sheets): append
- Wait: pauses before continuing
Services it uses
Before you upgrade to n8n 3.0
We can't fully verify this one: it relies on 1 community package, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).
- Check that n8n-nodes-rapiwa is verified or supports 3.0 (used in Rapiwa, Rapiwa (send message)).
Nodes used (7)
- Code
n8n-nodes-base.code - Loop Over Items (Split in Batches)
n8n-nodes-base.splitInBatches - Shopify Trigger
n8n-nodes-base.shopifyTrigger - If
n8n-nodes-base.if - Wait
n8n-nodes-base.wait - Google Sheets
n8n-nodes-base.googleSheets - Rapiwa
n8n-nodes-rapiwa.rapiwa
From the author
Who Is This For? This n8n workflow listens for order cancellations in Shopify, extracts relevant customer and order data, checks if the customer’s phone number is registered on WhatsApp via the Rapiwa API, and sends a personalised apology message with a…